Process Automation: The Future

Dileepa Wijayanayake • March 14, 2023

Process automation is the use of technology to streamline and simplify business processes. With the rapid advancements in technology, process automation has become an integral part of many organizations. In the past few years, we've seen a significant shift in the way process automation is being used and its impact on businesses. In this blog, we will explore where process automation is headed in the near future.


Artificial Intelligence and Machine Learning

  • Artificial Intelligence (AI) and Machine Learning (ML) are poised to play a crucial role in process automation in the coming years. AI-powered automation will allow organizations to automate complex and time-consuming tasks, such as data analysis, decision making, and customer service. ML algorithms can be trained to identify patterns and make predictions, which can then be used to automate processes and make them more efficient.


Robotic Process Automation (RPA)

  • Robotic Process Automation (RPA) is the use of software robots to automate repetitive, manual tasks. RPA is already being used by many organizations to automate tasks such as data entry, invoice processing, and customer service. In the future, RPA is likely to become even more advanced, allowing organizations to automate more complex tasks and processes.


Internet of Things (IoT)

  • The Internet of Things (IoT) refers to the interconnected network of physical devices, vehicles, home appliances, and other items that are embedded with electronics, software, and sensors. IoT will play a crucial role in process automation by enabling organizations to collect real-time data from devices and use it to automate processes.


Cloud Computing

  • Cloud computing has revolutionized the way organizations store, manage, and access data. In the future, process automation will be heavily dependent on cloud computing, allowing organizations to automate processes from anywhere, at any time. This will result in increased efficiency, improved collaboration, and reduced costs.


Integration with other technologies

  • Process automation is likely to become more integrated with other technologies such as blockchain, biometrics, and natural language processing (NLP). This integration will result in more sophisticated and advanced automation solutions that can handle complex tasks and processes.


FlowWright is in the fore front of all these, with FlowWright v10 will be available this year with many new features that will help organizations and customers automate processes efficiently and quicker using a new set of tools.


In conclusion, process automation is a rapidly evolving field that is set to revolutionize the way organizations operate. With the advent of AI, ML, RPA, IoT, and cloud computing, process automation is headed in a direction that will bring increased efficiency, improved collaboration, and reduced costs. Stay tuned for the next big thing in process automation!


Stay up to date with our latest workflow management tips, and check out our business process management system to learn more!


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