Identity Provider Is Now Intelligent Document Processing

Dileepa Wijayanayake • March 5, 2025

For years, IDP has been synonymous with Identity Provider, a term used in authentication and access control systems. However, the digital transformation of business processes has reshaped this acronym. Today, IDP stands for Intelligent Document Processing, a cutting-edge technology leveraging AI and automation to revolutionize document management.


The shift from Identity Provider to Intelligent Document Processing highlights the growing role of artificial intelligence (AI) in handling unstructured data, streamlining workflows, and enhancing operational efficiency. Our team highlights how IDP has evolved, what makes it essential for modern enterprises, and how it redefines document-centric workflows.


Understanding the New IDP: Intelligent Document Processing


What Is Intelligent Document Processing?

Intelligent Document Processing (IDP) refers to the use of AI, machine learning (ML), natural language processing (NLP), and automation to extract, classify, and process data from various document formats. Unlike traditional Optical Character Recognition (OCR), which focuses on simple text extraction, IDP goes beyond by understanding document structures, recognizing context, and applying business logic to process information accurately.


The Core Components of IDP

IDP platforms integrate multiple advanced technologies to deliver high-accuracy document processing. The key components include:

  • Optical Character Recognition (OCR): Extracts text from images and scanned documents.
  • Natural Language Processing (NLP): Understands the meaning and context of text.
  • Machine Learning (ML): Continuously improves document classification and data extraction based on user feedback.
  • Computer Vision: Detects tables, signatures, and structured data within documents.
  • Robotic Process Automation (RPA): Automates document-based workflows.
  • Validation and Human-in-the-Loop (HITL): Ensures accuracy with human oversight where needed.


Why IDP Matters in the Digital Era


The Challenge of Unstructured Data

A significant portion of business data is trapped in unstructured documents such as PDFs, emails, contracts, invoices, and handwritten forms. Traditional data entry methods are slow, error-prone, and inefficient. IDP addresses this challenge by transforming unstructured data into structured, actionable insights.


How IDP Enhances Business Processes

IDP automates document processing, reducing manual effort and improving accuracy. Here are some key benefits:

  1. Faster Document Processing: IDP can process thousands of documents in minutes, accelerating decision-making.
  2. Improved Accuracy: AI-driven extraction minimizes errors associated with manual data entry.
  3. Cost Savings: Reducing labor-intensive tasks leads to lower operational costs.
  4. Enhanced Compliance: Automated processing ensures regulatory adherence and reduces risks.
  5. Seamless Integration: IDP integrates with existing enterprise systems, such as ERP, CRM, and workflow automation tools.


Use Cases of IDP Across Industries

1. Banking and Financial Services

Banks and financial institutions handle massive volumes of documents, including loan applications, KYC forms, and account statements. IDP enables:

  • Automated processing of loan applications.
  • Fraud detection through document analysis.
  • Faster KYC verification by extracting key customer data.

2. Healthcare

Healthcare providers and insurance companies deal with medical records, prescriptions, and claims. IDP streamlines:

  • Extraction of patient information from medical records.
  • Processing of insurance claims with higher accuracy.
  • Compliance with regulatory requirements like HIPAA.

3. Legal and Compliance

Legal teams manage contracts, agreements, and case files. IDP helps by:

  • Automating contract analysis and clause extraction.
  • Ensuring compliance with legal documentation standards.
  • Reducing time spent on document review.

4. Manufacturing and Supply Chain

Manufacturers and logistics companies rely on purchase orders, invoices, and shipping documents. IDP enhances:

  • Automated invoice matching and validation.
  • Faster procurement and supplier management.
  • Real-time tracking of shipping documents.

5. Government and Public Sector

Government agencies process large amounts of paperwork, such as tax forms, applications, and permits. IDP facilitates:

  • Digitization of public records.
  • Automated tax form processing.
  • Improved citizen service response times.


The Role of AI and Machine Learning in IDP

AI and ML are the driving forces behind IDP's efficiency and adaptability. Unlike rule-based automation, AI-powered IDP continuously learns from new data patterns, improving accuracy over time. Some advancements include:

  • Self-learning algorithms: Improve data extraction by analyzing historical corrections.
  • Context-aware processing: Understands the intent behind documents, not just text.
  • Semantic understanding: Identifies relationships between data points within a document.


How IDP Works in Modern Workflow Automation

IDP is a crucial component of workflow automation platforms like FlowWright, enabling organizations to embed document intelligence into their business processes. Here’s how IDP fits into an automated workflow:

  1. Document Ingestion: Receives documents from multiple sources (email, scanner, cloud storage).
  2. Preprocessing: Cleans up images, removes noise, and enhances readability.
  3. Classification: Identifies document types (invoice, contract, form, etc.).
  4. Data Extraction: Extracts key data fields using AI models.
  5. Validation: Verifies extracted data against business rules or external databases.
  6. Integration: Pushes structured data into enterprise applications (ERP, CRM, BPM).
  7. Decision Making: Triggers automated workflows based on extracted insights.


The Future of IDP: What’s Next?

The evolution of IDP is far from over. Here are some key trends shaping its future:

  • AI-Augmented Document Understanding: Combining IDP with generative AI to provide deeper insights.
  • Voice and Handwriting Recognition: Expanding processing capabilities to handwritten and spoken content.
  • Real-Time Processing: Enhancing speed with cloud-based and edge computing solutions.
  • Hyperautomation: Integrating IDP with RPA, AI, and BPM to create fully autonomous workflows.


IDP has reinvented itself from being just an Identity Provider to becoming an integral part of digital transformation as Intelligent Document Processing. Businesses that adopt IDP gain significant advantages in efficiency, accuracy, and cost savings.


As enterprises continue to handle growing volumes of unstructured data, IDP will play a critical role in automating workflows, reducing manual effort, and enhancing decision-making. Ready to see FlowWright IDP in action? Schedule a demo to explore its features and discover how it can transform your organization’s workflow automation journey.


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